“Computer-type” terminology is everywhere now – everything has a chip or memory or some kind of “brain” in it.

We recently decided to upgrade our television service. Oddly, we got an install appointment quickly! I was sitting back, quite proud of myself, when my husband asked, “Are we going to lose all the programming we have stored on the box when they replace it?” Ugh, no one had mentioned that…. so I called the company and sure enough – they don’t move the programs for you. When I asked how to do it, the customer service rep checked his script…